You can explore products online by new arrivals or by choosing a product category. Refine your search by selecting colors, materials and styles. When you have made your selection, add the product to your shopping bag. You can review your shopping bag and proceed to checkout from the icon on the top right hand corner of the page. To complete your purchase simply enter your shipping, billing and payment details.

If your order contains more than one item it may default to send the products separately in multiple shipments.  Should you wish to only receive one shipment together when the full order is complete, simply deselect this option.  The option to receive the entire order as a whole is not applicable when an order contains pre-order products and/or permanently personalized products, as defined in the below sections.

We accept payment through all major credit cards and PayPal.

This website features state-of-the-art security systems to encrypt and protect your payment details, guaranteeing the total security of all transactions.

The charge will be in the same currency as the prices you see at checkout.

The order total includes the sales tax amount.

You will not need to pay any extra duties or taxes at delivery.

You will receive an invoice with the billing details entered at checkout for every order placed on the website.

The order will be confirmed when we send the confirmation email for each shipment to the email address you provided.

The email(s) will contain a confirmation and summary of the order in relation to each product such as: product description and the total price of the order, including taxes and any shipping costs.

You have the opportunity to pre-order a selection of products that will exclusively be for pre-order.   The delivery timeframe for each product is noted in the product description and is approximately 8 weeks starting from the receipt of the confirmation email.

All articles for which a pre-order is possible are expressly marked on the website.

Should your pre-order also contain non pre-order products, such articles will be shipped by means of multiple shipments as soon as they are ready for shipping.

Upon each shipment you will receive an email with the tracking number of the package so that you can track it on the courier's website.

You have the opportunity to pre-order a selection of products before their launch. Pre-launch products shipping times will take 6-8 weeks for arrival due to products being handmade by a team of artisans.

The quality of the products will make up for time waited.

Should you need to cancel your order, please contact us as soon as possible. After the order has been prepared for shipping, it can no longer be cancelled. No cancellations are possible for personalized products which we customize expressly.

For security reasons we cannot change the items in your order or the shipping and billing address. If you notice any mistakes or need to request minor modifications, please let us know and we will do our best to provide assistance. Contact us immediately via email: support@kalebbearden.com